Your privacy is our priority. At jdb-baji.com, every piece of your information is handled with the utmost care. This Privacy Policy tells you what data we collect, why we collect it, and how it is kept secure.
1 Introduction & Scope
Jdb-baji.com ("jdb", "we", or "the Platform") operates a safe and trusted online gaming service for users in Bangladesh. This Privacy Policy explains how we collect, use, store, and protect your personal information.
This Privacy Policy applies to all jdb services — including the website, mobile application, live chat, email, and other communication channels. By using our platform, you consent to the processing of your data as described in this policy.
We believe transparency is the foundation of trust. That's why we want to be upfront with you — what data we hold, why we hold it, and what rights you have. Protecting your privacy is both our legal obligation and our ethical commitment — one we take seriously.
2 Data Collection
Jdb only collects the information needed to provide you with the best possible service. We never ask for unnecessary data. Below is an overview of what we collect and how.
Information Collected Directly from You
| Data Type | When Collected | Purpose |
|---|---|---|
| Full Name | At Registration | Identity Verification & KYC |
| Mobile Number | During Registration & Transactions | OTP Verification & Communication |
| Email Address | At Registration | Account Notifications & Support |
| Date of Birth | At Registration | Age Verification (18+) |
| National ID / Passport | During KYC Verification | Identity Verification |
| Payment Information | On Deposit / Withdrawal | Transaction Processing |
| Current Address | During KYC Verification | Address Verification |
Automatically Collected Information
When you access our platform, certain information is collected automatically:
- IP Address: For security monitoring and location detection.
- Device Information: Browser type, operating system, screen resolution.
- Log Data: Login times, page visit history, and session duration.
- Cookies & Tracking Data: To improve user experience (see Section 5 for details).
- Gaming Activity: Betting history, win/loss records, and session duration.
We do not store your full bank account or card number. Payment details are used solely for transaction verification and are kept encrypted at all times.
3 How We Use Your Data
We are fully transparent about how your data is used. jdb never uses your information for unnecessary purposes. Below is a complete list of how we use your data:
Service Operations
- Creating, verifying, and managing your account
- Processing deposits and withdrawals
- Keeping Betting & Gaming Services Running
- Delivering bonus and promotional offers
- Resolving technical issues
Security & Legal Compliance
- Detecting and preventing fraud and money laundering
- Completing the KYC (Know Your Customer) process
- Complying with AML (Anti-Money Laundering) regulations
- Preventing unauthorized access to your account
- Complying with directives from legal authorities
Improving your experience
- Delivering a personalized experience tailored to your preferences
- Enhancing platform performance and reliability
- Sending relevant promotions and offers (with your consent)
- Improving the quality of our support services
We never share your data with third parties for marketing purposes. You can unsubscribe from promotional emails at any time.
4 Data Sharing Policy
Jdb never sells your personal data. Information is shared with third parties only in specific and limited circumstances:
Authorized Third Parties
- Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the limited information needed to process transactions. They operate under their own privacy policies.
- KYC Verification Provider: Approved third-party providers may be used for identity verification. Only the information necessary for verification is shared with them.
- Technology Service Provider: Hosting, cloud storage, and cybersecurity providers may process data under contract.
Legal Obligations
There are certain circumstances under which we may be legally required to disclose your information:
- Upon receipt of a court order or government directive
- Upon request from relevant authorities in connection with a money laundering or fraud investigation
- When required for national security purposes
Before disclosing any such information, we seek legal counsel and share only what is legally required — nothing more.
5 Cookie Policy
Jdb-baji.com uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:
Cookie Types & Purposes
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Cleared at end of session |
| Functional Cookies | Remembering language preferences and layout settings | 30 Days |
| Analytics Cookies | Collecting page visit statistics | 6 Months |
| Performance Cookies | Loading Speed & Performance Monitoring | 3 Months |
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect platform functionality — for example, your login session may not be maintained.
6 Data Storage & Security
Jdb uses industry-leading security measures to protect your data. Our security framework operates on the following layers:
Technical Security
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Database Encryption: All sensitive data we store is kept in an encrypted format.
- Firewall: Our advanced firewall system blocks unauthorized access.
- DDoS Protection: Measures in place to protect the platform from cyberattacks.
- Regular Security Audits: Third-party experts conduct regular audits of our systems.
Data Retention Period
We retain your data for as long as your account remains active. After account closure, certain data may be kept for a defined period for the following reasons:
- To meet legal obligations (typically 5 years)
- As evidence for dispute resolution
- For Fraud Prevention
After the specified retention period, data is securely deleted or anonymized.
In the unlikely event of a data security breach, affected users will be notified within 72 hours.
7 Your Rights
You have full control over your personal data. jdb upholds the following rights:
To exercise any of these rights, please contact us by email at (support@jdb-baji.com) or reach us via live chat. We will respond to your request within 30 days.
Please note that due to legal obligations or ongoing disputes, immediate deletion of certain data may not always be possible. In such cases, we will provide you with a full explanation.
8 Children's Privacy
Jdb-baji.com is intended strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
Age is verified at the time of registration. If a user is found to be under 18, their account will be closed immediately and all associated data will be deleted.
If you are aware that a minor is using our platform, please support@jdb-baji.com. We will act promptly.
A note for parents: Please monitor your child's internet activity and keep them away from gaming or betting sites. Our Responsible Gaming You'll find more information on the page.
9 Policy Updates
Jdb may update this Privacy Policy from time to time. Changes may be driven by new laws and regulations, technological developments, or updates to our services.
If significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A pop-up notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will reflect the change.
Continued use of the Platform after any changes takes effect will be considered acceptance of the updated Privacy Policy. If you do not agree, you may request to close your account.
10 Contact
For any questions, requests, or complaints regarding our Privacy Policy, please contact us:
- Email: support@jdb-baji.com
- Live Chat: Log in to the platform and chat with us directly
- Support Hours: 7 days a week, 24 hours a day
We will respond to all data-related requests within 30 days of receipt. For urgent matters, reaching out via live chat will get you a faster resolution.
Our FAQ page Find answers to the most common privacy questions here. Please check this before reaching out to us.